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Why should I pay and communicate through Outdoorsy directly?

Paying and communicating through Outdoorsy helps ensure that you’re protected under our Terms and Conditions, cancellation and refund policies, insurance program, and other safeguards. It also makes it easy to find and reference important reservation details like tracking the conversation, booking details, and other useful information. We can’t provide these benefits if your reservation isn’t booked and paid for directly through Outdoorsy.

Paying or communicating outside of Outdoorsy also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues.

Always report suspicious messages.

Never pay for your reservation outside of Outdoorsy. If someone asks you to pay for a reservation outside our on-site payment system—or you think someone might be sending you links to a fake Outdoorsy site—report it to [email protected] or give us a call at 1-877-723-7232.