12 avis
(4.4)Outdoorsy
0juin 2022
The Host canceled the booking 1 day before departure. This is an automated posting.
Chris H.
5juillet 2021
Chris H.
5juillet 2021
Easy pull with my truck. The camper was pretty comfy for the 3 of us. My wife and son (10 yrs old) slept on the full size bed and I slept on the twin. Little tight for me being 6’1”, but was able to stretch out fully. The frig worked pretty good when plugged in but not so much when on propane during transit or dry camping. AC worked pretty good at night when the heat of the day went away. All in all had a great trip and the little Retro served us well. Oh and got lots of compliments on the Retro style! Thanks Alex!
3 Photos soumise(s) par Chris H
Lesley P.
1juillet 2021
***HORRIBLE DEATH TRAP AND OWNER IS A THIEF*** ZERO STARS
We’d been planning our trip from Houston to Virginia Beach for two years and booked the RV two months before leaving.
1. The night before our trip, after we picked up the RV, I texted the owner looking for the door key. He refused to give it to us. After requesting he give us the key or give us a refund with no response, I made a couple calls to Outdoorsy who reached him and he said we could pick up the key in the morning.
2. We show up to get the key and he refuses again and said he was going to cancel our trip the minute we're ready to leave because he doesn’t want us to give him a bad review and ruin his business. After promising we just want to go on this trip and won’t leave a bad review, he gave us keys he knew wouldn’t work and
3. Tells us to find and pay for a locksmith if we want a key. Because we don't want to miss out on our vacation, we get on the road
4. 5 hours down the road the RV falls apart. The passenger side U bolts break because they’re so rusted and we nearly wreck when the axel swerved and popped the tire on the highway.
5. We get stranded for 5 hours in a gas station parking lot waiting for roadside to show up only to find out at 10pm they couldn’t show up til the next day and even if they did, they weren’t sure they could get the RV fixed right away. Not only that, the drivers side U bolts were completely rusted as well and we didn’t want to chance towing it again and it breaking down again further endangering our lives and ruining our trip more.
6. So a hotel stay and $78 later, we told roadside we were going to continue on our trip without the RV because the owner neglected to keep the RV in driving condition.
7. We lost $167 from our RV park cancellation fees
8. On top of all that, the RV was filled with ants all over the place
9. And the tire jack the owner supplied was not the original. It was too small to lift the tire off the ground and was a better fit for a compact car, not an RV
10. The bathroom door wouldn’t open
11. The awning was held together by duct tape
12. The separation curtain was missing several screws and hanging halfway down.
13. The owner said he would give us a full refund the day it fell apart and left us stranded then refused to refund us days later because we felt unsafe to tow his RV any further.
14. Then he charged us the $500 security deposit on top of the $645 rental fee
15. The owner had no remorse about lying about the keys to start off and wasn’t appalled or embarrassed that he rented us a death trap.
16. We had to escalate the issue to Outdoorsy’s Resolution Team to get all our money back because once you pay, your money goes straight to the RV owner, not Outdoorsy.
We’d been planning our trip from Houston to Virginia Beach for two years and booked the RV two months before leaving.
1. The night before our trip, after we picked up the RV, I texted the owner looking for the door key. He refused to give it to us. After requesting he give us the key or give us a refund with no response, I made a couple calls to Outdoorsy who reached him and he said we could pick up the key in the morning.
2. We show up to get the key and he refuses again and said he was going to cancel our trip the minute we're ready to leave because he doesn’t want us to give him a bad review and ruin his business. After promising we just want to go on this trip and won’t leave a bad review, he gave us keys he knew wouldn’t work and
3. Tells us to find and pay for a locksmith if we want a key. Because we don't want to miss out on our vacation, we get on the road
4. 5 hours down the road the RV falls apart. The passenger side U bolts break because they’re so rusted and we nearly wreck when the axel swerved and popped the tire on the highway.
5. We get stranded for 5 hours in a gas station parking lot waiting for roadside to show up only to find out at 10pm they couldn’t show up til the next day and even if they did, they weren’t sure they could get the RV fixed right away. Not only that, the drivers side U bolts were completely rusted as well and we didn’t want to chance towing it again and it breaking down again further endangering our lives and ruining our trip more.
6. So a hotel stay and $78 later, we told roadside we were going to continue on our trip without the RV because the owner neglected to keep the RV in driving condition.
7. We lost $167 from our RV park cancellation fees
8. On top of all that, the RV was filled with ants all over the place
9. And the tire jack the owner supplied was not the original. It was too small to lift the tire off the ground and was a better fit for a compact car, not an RV
10. The bathroom door wouldn’t open
11. The awning was held together by duct tape
12. The separation curtain was missing several screws and hanging halfway down.
13. The owner said he would give us a full refund the day it fell apart and left us stranded then refused to refund us days later because we felt unsafe to tow his RV any further.
14. Then he charged us the $500 security deposit on top of the $645 rental fee
15. The owner had no remorse about lying about the keys to start off and wasn’t appalled or embarrassed that he rented us a death trap.
16. We had to escalate the issue to Outdoorsy’s Resolution Team to get all our money back because once you pay, your money goes straight to the RV owner, not Outdoorsy.
4 Photos soumise(s) par Lesley P
James P.
5juin 2021
Andrew B.
2avril 2021
We had questions with the trailers cleanliness and wiring problems related to the hook up to my vehicle when preparing to return from the trip.
Jeri S.
5avril 2021
We used the trailer as an office and separate living space when we visited my parents in Texas. It was perfect. Everything worked well and Walter was very easy to work with. Highly recommended.
Nick D.
5mars 2021
We were very pleased with the RV that met all our needs. The owner was very responsive and provided clear instructions. The RV was very clean and everything we could possibly need was supplied. Would definitely do it again.
Rita E.
5janvier 2021
We had an amazing experience!! This camper was the perfect size for our family trip - small enough to be an easy haul with our 4 cylinder Subaru, enough sleeping space for 2 adults and kids 7 & 3. This perfectly solved our trip logistics of staying in quarantine during our pandemic Christmas trip! We were able to eat and use facilities in the camper during travel and it helped us have a socially distanced family get-together with three families all separated. Alex and Genesis couldn't have been nicer or more helpful!! They gave us great guidance getting ready for the trip, all the info when we went, and great responsiveness throughout. And the little camper that could!! All of the neat amenities are fully functional in this camper - heat, AC, fridge, sink, shower, microwave, stove, outlets... and of course the potty. Everything was in perfect working order. We could not have asked for a better first-time experience with a camper! Thanks to Alex!
4 Photos soumise(s) par Rita E
Ciro P.
3décembre 2020
This is our first experience using an RV, and we used it to travel between states to sleep and stay in an environment we could keep clean and sanitized.
6 Photos soumise(s) par Ciro P
Baylee T.
5octobre 2020
This RV was perfect for our trip. Just the right amount of space for two people and a dog! We absolutely loved it and would rent again for our next trip!
1 Photo soumise(s) par Baylee T
Kat M.
5septembre 2020
Walter was beyond helpful and generous! Fantastic response time. Cordial and thorough in his communication. The camper was super cute and fit our needs perfectly. Would highly recommend!
2 Photos soumise(s) par Kat M