Commentaire

10 avis

(4.5)

Jared W.

5juillet 2023

Work great
Would rent it anytime
Thanks hayley

Ruth E.

5juin 2023

Marco L.

5mai 2023

Charles C.

5janvier 2023

Great RV for the weekend. Host was very communicative and RV worked great for our trip. Would recommend again

Shannel F.

5novembre 2022

Perfect rv for desert/dry camping

Mindi E.

1août 2022

réponse de Hayley

Mindi,I am so sorry your experience using our RV was so terrible. I also have to apologize again that the fridge was not working. We offered to cancel the trip and take the charges for the trip (you would not have been charged) but you declined. This was after you wanted us to cancel the trip a week prior due to medical reasons. I have an autoimmune disorder that puts me in the hospital multiple times a year, if I had to cancel due to my medical problems, I would pay. I would not ask the person I’m renting from to take the charges due to my life. Now as I said above, when it came to the fridge not working, we would have taken the fee and charged you nothing, but that is because this is on me. You did not want to cancel the trip. You took the rig knowing that the fridge wasn’t working and accepted the ice chest for your food supplies (this was a large ice chest).Now, I also gave you a low review, but I’m going to explain to others why this review is here. Mindi and her family picked up the rig and the chaos began. They attached a bike rack without permission AND did damage to the rear bumper when they backed into something. They broke the door latches on the “house” door. They drove over 3,000 miles in the rig and got upset that we charged them for the miles. I took $100 off their mile fee as a courtesy to the fridge not working. We also provided an ice chest for them to use during their trip.To top my experience off with these renters, the day the rig was meant to be returned, I contacted the renters to ask what time I could expect them. I was told they were not in the state and they would return the RV the next day possibly. After a certain time on the day that they had booked their return, insurance on the rig ends. So I contacted Outdoorsy (instead of the police) and asked them to step in. I then became the villain because they had to pay another night of having the RV. They thought this was unfair and why couldn’t they just keep the rig an extra night without paying. They also (we discovered later) drove on a toll road, did not pay, and we got stuck with the bill. Thank you for that.If you are a renter, please know I am laid back and I usually would have no problem if you get into town late and ask to return the RV the next day…but you need to communicate with me instead of it being a last minute “oh hey we aren’t returning the rv today”. The fridge is fixed and the rig is running great. These renters told me that the alignment was off, I drove it to check to see if it needed to go into the shop…it drove great. Just like an RV or large and top-heavy vehicle.

Ana V.

5juillet 2022

We took a trip to Temecula in the “Minnie Winnie” and it was perfect! Super easy to drive and it is well maintained. The owners are super friendly and easy communicate with. I highly recommend to rent from them. We will def rent again for future trips.

1 Photo soumise(s) par Ana V

Lari R.

5juillet 2022

We took a trip to Utah and visited several National Parks. ‘Minnie Winnie’ ran without a hitch. She got us everywhere we wanted to go. The owners, Matt and Haley are superb to work with/rent from. The RV was immaculate when we picked her up. We had 3 adults and 2 kids, plenty of room for everyone. A wonderful experience and would use Outdoorsy again and especially Matt and Haley in a heart beat!! Thanks for the great vaca…!

réponse de Hayley

We’re just glad that you all had a fun and good experience!

5 Photos soumise(s) par Lari R

Jody M.

4juin 2022

All good!

Melina G.

5mai 2022

This has been the most amazing camping trip for my daughters birthday. They will remember this forever! Thank you guys for going out of your way to do this last minute. The RV was sooooo comfortable. We will rent from you again!

réponse de Hayley

Thank you Melina and I’m glad that your family had a fun birthday trip!

2 Photos soumise(s) par Melina G