2 avis
(3)
Megan P.
1avril 2025
réponse de Trevan
Short of paying this woman to use my RV, I have no idea what more I could have done to make her happy. Anyone else would have given five stars for the experience. She did have trouble with the door lock that broke on her but she had a workaround was in place in less than 24 hours. The new door latch had to be special ordered and took 3 more days to arrive, and I drove to her and installed it as soon as it came in. I refunded. Her a day of rental, didn’t charge her for damage to my flooring, didn’t charge her for the 13.5 gallons of gas that she shorted me when she returned it “full”, didn’t charge her for not fully emptying and cleaning out the black tank, didn’t charge her for smoking in (or at least leaving her ash tray full of ashes and butts) in my non-smoking rig, didn’t charge her for damage to the steps which are now spongy but were solid when she picked up the vehicle. I lost a lot of money on this rental but still did everything in my power to make her experience delightful.
Raymond W.
5mars 2025
Trevan was a GREAT host. Anytime I messaged him he was available within an hour or so. After learning that we were flying in so late, we asked if he could deliver the RV to the campground so he delivered it, set it up and everything was ready for us when we came in at midnight. Trevan is an approachable very nice guy who seems to be happy to help people enjoy their time. Thank you Trevan for helping us build great memories with our family so far apart.