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À propos de Joa&Marcos Gomez

4.9
Membre OutdoorsyHôte depuis novembre 2021

Communication
4.9

Taux de réponse 93 %Répond généralement en moins de 12 heures

Souvenirs de séjours avec les camping-car de Joa&Marcos Gomez


Tamara M.

5mai 2024

Wonderful time with family!

Rod M.

5avril 2024

Great experience...easy to work with and coordinate pickup and return.

Scott D.

5mars 2024

réponse de Joa&Marcos

Scott is an excellent renter!

Jun Y.

0décembre 2023

Joa&Marcos Gomez canceled the booking 0 days before departure. This is an automated posting.

Tim W.

1juin 2023

Thr trip was great. Trailer towed well behind a Nissian Frontier to the Grand Canyon and back. The issues began with the return. I'm not going to rehash everything, but no standard was ever communicated, either verbally or in writing of what was expected to be cleaned.(the exterior was brought up). In addition, there was some minor damage, more like a missing part. The situation has been resolved financially and I have no issue paying what I'm responsible for. The manner in which the host dealt with it was extremely unprofessional. I will not be using him again. This was my first ever booking with Outdoorsy and I may not use Outdoorsy again after this experience. Regardless, GCNP was an epic experience.

réponse de Joa&Marcos

We are glad you had a great trip, and enjoyed our Sunset Seeker. Now for the return part… we gave you a free extra day because we agree you will clean it. To our surprise the RV was not only dirty, there are missing parts. The window latch is missing, so the outdoor glass is loose. No notification was done about this. We found it by ourselves upon inspection.
We had to cancel the next rental because of that.
Sometimes things fall apart with frequent use, like the bathroom towel holder, but there are parts that are essential to the functionality of the RV that should be notified as soon as they become damaged or missing.

Taylor T.

5juin 2023

Heather H.

5mai 2023

Great experience all around. Quick pick up and return.

Connor E.

0mai 2023

Joa&Marcos Gomez canceled the booking 1 day before departure. This is an automated posting.

réponse de Joa&Marcos

Hello, this is Joanne. Sorry for your inconvenience but we actually had those days removed for maintenance, and somehow they were still available. Which is something we need to address with Outdoorsy.

Karen T.

5mai 2023

We had an awesome trip! The turnover from Marco’s was flawless as was his tutorial and overall readiness of the travel trailer. Every detail of the trailer in new and perfect order. The trailer was perfect for us and we hope to take another trip in it soon. I highly recommend Joa and Marcos to host your rental.

5 Photos soumise(s) par Karen T.

Michael F.

5avril 2023

Great trailer, great trip and Marcos made the process easy. We look forward to another trip soon.

3 Photos soumise(s) par Michael F.

Michael S.

5avril 2023

The host was very communicative and easy to work with. The camper was in good condition with all the amenities wanted. This was a good camper to have with children. It was easy to tow with a Ford Explorer. The outdoor fridge is 120V only but super nice to have. Overall an excellent rental experience.

Richard A.

5mars 2023

Awesome experience on board of this jewell. Candid and friendly interaction with the owner since the very start.

Juan C.

5mars 2023

Awesome and friendly owners would definitely recommend them to any traveler.

Duke P.

5février 2023

Everything met our expectation.

Dylan M.

5janvier 2023

Dariusz S.

5novembre 2022