Overall our trip was great but unfortunately we had some electrical issues with the trailer at the beginning of our trip and that’s the only reason for the four stars instead of five. Jose was an excellent host and went above and beyond to fix the trailer problem we experienced. I would’ve given a one star rating had Jose not been exceptionally attentive to the situation. I will absolutely be a return customer in the future if I don’t purchase a trailer myself.

Overall, the trip was okay, but the experience with the RV owner was disappointing. Communication stopped the day before our trip, and the RV arrived nearly 3 hours later than the scheduled delivery time. During that time, I left multiple voicemails and messages but received no response. The RV also had a strong odor coming from the restroom. Because I couldn’t get in touch with the owner, I spent a significant amount of time on the phone with Outdoorsy trying to come up with a backup plan in case the RV never arrived. The owner eventually answered, but by then we were already concerned that we might need to book a hotel or find another RV at the last minute. Traveling from out of town, this created unnecessary stress and uncertainty. Unfortunately, from my perspective, it was not a great experience.