This was supposed to be a special trip for our son’s 9th birthday—an RV trip was all he wanted. Instead, RV Plus Recreational Rentals turned it into a nightmare. They were late and then completely non-responsive for 4 HOURS. We couldn’t prep the RV until dinner, causing us to miss an entire leg of our trip to visit family. We arrived at our first destination after they closed, delaying our plans even further. The RV had a shocking number of problems: no hot water the entire trip, broken touchscreen/GPS, broken sun shade, broken entry step (we had to bring our own stool), refrigerator stopped working and ruined about half our food, refrigerator doors had to be taped shut, panels were held closed with bungee cords, and the furniture upholstery was peeling everywhere, leaving fake leather pieces all over the RV. After drop-off, there was zero communication. No response, no credit, no reimbursement, and no attempt to make things right. After our experience, we found numerous other serious complaints about this company online involving customers not receiving RVs and money being lost. Never again. Do yourself a favor and rent elsewhere.