4.5
Membre OutdoorsyHôte depuis mai 2024
Communication
5Taux de réponse 83 %Répond généralement en moins de 6 heures
About Joan's RV rentals
We live in Vegas for 2 years, we love here. We have two sons and a dog.
4.5
Membre OutdoorsyHôte depuis mai 2024
Communication
5Taux de réponse 83 %Répond généralement en moins de 6 heures
Souvenirs de séjours avec les camping-car de Joan Chan
Stacy C.
1mai 2025
This was my first experience with Outdoorsy. Hours before I was scheduled to pick up the car, the host indicated she would not be present. Asking if she would be able earlier to provide a walkthrough, she replied that the car could be picked up earlier for a fee which did not answer my request for a walkthrough. Customer service helped us since she was not available. Indicator lights starting going off just 140 miles into our trip (engine indicator, cruise control). More lights went off the next morning which we had to address before we could start our day. On our second to last day, when we we only a few miles down the road, the car died completely. Thank God we were at a scenic stop at Red Canyon and a gentlemen happened to have jumper cables. We promptly returned the car to the owner a day early. We were lucky we were not stranded in the middle of the desert with no signal. Absolutely not what should be expected from an average Outdoorsy host, let alone someone who had been designated as a 'SuperHost'.
réponse de Joan
We always conduct a thorough inspection of the vehicle before handing it over to any guest. In our past experience, we have never encountered an issue like this. On the contrary, we are concerned that the situation may have been worsened by improper adjustments made by the guest.
Joseph D.
4avril 2025
Car was great and suited our needs. Roof top tent was comfortable and camping supplies provided were very helpful! Host was responsive and good with communication. The only negative was that the “refrigerator” would not work. We ended up just using it as a cooler and buying ice. Host was apologetic. We would’ve preferred a regular cooler just to have more space for food.
Niclas W.
5avril 2025
Pearl D.
5avril 2025
Karoline P.
5mars 2025
The car runs really good. I had a great trip.
Communication is flawless.
Communication is flawless.
Sierra D.
5mars 2025
Michelle G.
5décembre 2024
Pop up tent was safe and secure. A nice supply of food camping gear supplied.
2 Photos soumise(s) par Michelle G.
Cassandra J.
4octobre 2024
Great trip great gear, but near the end the car started to act up a little bit.
Julie C.
5octobre 2024
Everything was as described. It was perfect for me trip to Utah. I'd book it again!
réponse de Joan
Thank you very much ❤️
Damen D.
5octobre 2024
We had a great time, thanks for the opportunity and great experiences were had!
réponse de Joan
Thank you very much ❤️
10 Photos soumise(s) par Damen D.
Ryan B.
5septembre 2024
Great trip to see grand canyon
Toma H.
5août 2024
The owners are a great couple who nicely modified the Subaru for budget yet amazing camping experiences! Chunky tires, strong engine, tent set up are great. Also feels good on a road at high speeds. Rent comfortably sleeps 2 and it is very to set up and fold.
